How far in advance should I book?
Space is limited and we strongly recommend that you book as far in advance as possible to avoid disappointment. Payment is required to secure a booking.
Please note that holiday bookings made within 21 days of departure are subject to a late booking fee.
Do you require a deposit for my booking?
A deposit of 50% is required at time of booking and the balance must be received eight (8) weeks before your departure date.
If the total amount due is less than £100, payment in full is required at time of booking.
If your booking is made less than eight (8) weeks before your departure date, payment in full is required to secure your booking.
What forms of payment do you accept?
Payment can be made by cheque drawn on UK bank account, Swift transfer (business clients only), MasterCard, Visa Debit, Visa Electron, Domestic Maestro, Solo, and JCB. We do not accept American Express.
     
Payment by credit card shall incur a non-refundable merchant charge of three (3%) percent. Cheques cannot be accepted for bookings made less than fourteen (14) days before your tour or holiday departure date.
What is your cancellation policy?
All cancellations must be submitted to us in writing. The effective date of cancellation shall be the date upon which we receive such notification.
The following charges will apply:
|
Notification of Cancellation
(days prior to tour or
holiday departure date)
|
|
Cancellation Fee
(% of total price)
|
|
More than 56 days
|
|
10%
|
|
28 to 55 days
|
|
25%
|
|
14 to 27 days
|
|
50%
|
|
7 to 13 days
|
|
75%
|
|
0 to 6 days
|
|
100%
|
Refunds will not be given for any cancellation fees charged by a third party service provider as a result of your cancellation. You shall be responsible for payment thereof. These cancellation fees shall be in addition to any cancellation fees levied by Wildabout.
Refunds will not be given for any unused supplies unless indicated otherwise at the time of booking
Do I need travel insurance?
We strongly recommend you purchase comprehensive travel insurance for peace of mind and protection against the unexpected.
Is my holiday protected?
In accordance with the Package Travel, Package Tour Regulations 1992, all monies paid to Wildabout Orkney for a holiday are fully protected against loss due to insolvency.
Click here for our complete Terms & Conditions |
